Federal Contractor HR Support & Employee Relations

Provide comprehensive HR generalist support for a large federal contractor organization, partnering with Dallas team leadership on employee relations, compliance, and workforce planning initiatives across a fully remote workforce.

Core Responsibilities:

• Full-Cycle HR Operations: Manage onboarding, offboarding, FMLA administration, and benefits coordination in alignment with federal contractor requirements, ensuring a smooth employee experience from hire through separation

• Employee Relations & Investigations: Support workplace investigations, corrective actions, and performance management matters while maintaining compliance with federal regulations and OFCCP standards

• Policy Implementation: Partner with Dallas team leadership to interpret, implement, and administer HR policies consistently across a distributed workforce

• Compliance & Recordkeeping: Maintain accurate HR records and ensure adherence to employment law requirements, supporting audit readiness across a large federal contractor workforce

Remote Workforce Support:

• Utilize HRIS and communication tools to keep a geographically dispersed team informed, connected, and supported through day-to-day HR needs

• Coordinate with leadership across multiple locations to ensure consistent application of policies and compliance standards despite remote structure

• Serve as a responsive point of contact for employees navigating HR questions, documentation, and processes in a remote work environment

Strategic Leadership & Business Development

Founded and launched comprehensive HR consulting practice specializing in workplace accountability and organizational transformation. Developed proprietary methodologies and frameworks that deliver measurable results for clients across multiple industries.

The BLOCK Method: Created signature methodology for workplace accountability projects, combining compliance expertise with behavioral change management to drive lasting organizational improvements.

Key Client Projects & Outcomes:

Nonprofit Organization Transformation: Built complete HR infrastructure from scratch including employee handbook, policy framework, and performance management system. Implemented HRIS integration and compliance protocols that positioned organization for sustainable growth.

ABA Therapy Company Overhaul: Designed comprehensive compliance program for specialized healthcare environment, including HIPAA-compliant processes, supervision documentation systems, and regulatory frameworks specific to behavioral health services.

Process Standardization Initiative: Created detailed SOPs and step-by-step guides for HR process continuity, ensuring consistent service delivery and knowledge transfer across client organizations.

Content Development:

• Developed training materials and educational resources for HR professionals

• Created comprehensive handbook templates and policy infrastructure tools

• Designed SOPs and process documentation for organizational continuity

NTJCC is North Texas Job Corps Center a federal Department of Labor Program.

Transformational Leadership in Federal Contractor Environment Led comprehensive HR operations for Department of Labor federal contractor with 250+ employees, driving strategic workforce initiatives that delivered significant organizational improvements.

Vacancy Reduction: Reduced organizational vacancy rates from 16% to 5% (69% improvement) through strategic workforce planning, targeted recruitment initiatives, and comprehensive retention programs.

Strategic Initiatives & Project Leadership:

• Federal Compliance Program Overhaul: Led complete OFCCP compliance transformation, implementing affirmative action plans, audit preparation protocols, and policy frameworks that achieved zero compliance violations

• Training & Development Infrastructure: Designed and implemented comprehensive training program including custom video content, interactive assessments, certification tracking systems, and professional development pathways

• Workplace Safety Initiative: Spearheaded safety program improvements that reduced workplace incidents by 30% through targeted training and process improvements

• Benefits Administration: Served as primary benefits administrator ensuring near 100% open enrollment completion rates, handled new hire enrollments, managed separations and COBRA processing

• HRIS Enhancement: Led system optimization initiatives that improved reporting efficiency by 40% and streamlined HR processes across multiple departments

Employee Relations:

• Conducted 15+ complex workplace investigations with consistent fair and thorough outcomes

• Maintained 95% employee satisfaction rating and zero EEOC complaints during tenure

• Established performance evaluation protocols and succession planning framework

• Improved retention rates by 20% through targeted engagement and development initiatives

NTJCC is North Texas Job Corps Center a federal Department of Labor Program.

Program Management & Strategic Partnership Development

Managed work-based learning program for the entire center, coordinating Department of Labor youth initiatives and driving participant placement success through strategic employer partnerships and comprehensive program coordination.

Program Leadership:

• Center-Wide Program Management: Led work-based learning initiatives for entire North Texas Job Corps Center, overseeing all participant placements and program operations

• Strategic Partnership Development: Developed and maintained employer partnerships across all industries, resulting in increased placement rates for program participants

• Job Readiness Development: Assisted all participants in developing essential job readiness skills to increase likelihood of successful placements

Coordination & Event Management:

• Event Coordination: Planned and executed program events, job fairs, and employer engagement activities

• Internship Program: Coordinated internship placements and managed ongoing relationships with hosting employers

• Community Engagement: Organized community event participation and volunteer opportunities to enhance participant experience and community connections

• Compliance Management: Ensured program participants completed onboarding processes, I-9 forms, and required hiring documentation

Outcome-Driven Results:

• Achieved higher placement rates through strategic employer partnership development and enhanced job readiness programming

• Successfully coordinated placements across diverse industry sectors

• Maintained compliance with Department of Labor program requirements and documentation standards

Comprehensive HR Operations & Technology Implementation

Managed full-cycle HR operations for 150+ contract employees across multiple client sites, handling recruitment through separation while serving as subject matter expert for critical technology initiatives.

Core HR Functions:

• Full-Cycle Recruitment: Managed candidate sourcing, screening, interviewing, and placement across multiple client accounts

• Benefits Administration: Coordinated benefits enrollment, employee communications, and benefits-related inquiries for contract workforce

• Employee Relations: Provided coaching, performance management, and conflict resolution for 150+ contract employees across multiple sites

• Payroll Management: Processed payroll, tracked time and attendance, and maintained compliance documentation for temporary workforce

• Attrition Management: Analyzed turnover patterns, conducted exit interviews, and implemented retention strategies

Technology Leadership:

• Salesforce Implementation Leadership: Served as SME for Salesforce rollout to operations team, leading training, process design, and change management initiatives that improved operational efficiency by 25%

• HRIS System Integration: Led integration of UKG and Salesforce systems for enhanced employee record management and compliance tracking

• Process Improvement Initiative: Redesigned onboarding and offboarding workflows, reducing processing time by 30% while improving compliance documentation accuracy

• Quality Recognition: Achieved Diamond Club recognition for performance and client service

Program Development & Career Services Leadership

Led comprehensive training and career development initiatives for workforce development programs serving individuals with barriers to employment, including justice-involved populations, individuals with disabilities, and those seeking reentry services.

Program Development & Curriculum Design:

• Created and facilitated career development workshops for 100+ participants, significantly improving engagement and program retention rates

• Developed comprehensive training curriculum and materials for soft skills, professional development, and job readiness programs including life skills training, financial management, and occupational skill training

• Designed pre- and post-transition educational programs addressing career development, socialization skills, parenting skills, and personal safety

• Created assessment tools and interest inventories to establish baseline Individual Service Plans for program participants

Community Partnership & Placement Strategy:

• Built strategic relationships with 50+ local employers across multiple industries for participant placement, averaging 10 successful placements per week

• Developed partnerships with community service providers including probation services, Department of Human Services, and educational institutions

• Facilitated discharge planning and follow-up services for transfers to other agencies and community programs

• Coordinated job placement tracking and retention monitoring for program graduates

Training Innovation & Service Delivery:

• Designed interactive workshop formats that improved participant skill acquisition and job readiness outcomes

• Conducted needs assessments and financial analysis to develop individualized pathways to self-sufficiency

• Provided crisis intervention and behavioral development support to ensure successful community reintegration

• Facilitated staff in-service training and incorporated program graduates as mentors and success story presenters

HR Operations & Administrative Support

Provided comprehensive HR support for domestic violence advocacy organization, managing essential HR functions while supporting program operations and client services.

HR Support Functions:

• Supported HR operations including employee file management, benefits administration, and onboarding coordination for program staff

• Assisted with recruitment activities, application processing, and interview scheduling for social services and advocacy positions

• Maintained compliance documentation and personnel records in accordance with organizational policies and nonprofit requirements

• Coordinated new hire paperwork and orientation processes for staff working with vulnerable populations

• Provided administrative support for HR policies, procedures, and employee communications